Need help?
Frequently Asked Questions
Ordering
How do I order?
Ordering is simple! All you need to do is click on Outdoor Cushions & Seats from the main menu, then select your fabric, enter your dimensions and add the item to the cart. You can upload a reference photo if you would like us to copy a particular style.
Where are you located? Do you offer Local Pickup?
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Do your pillows/cushions and seats come with foam and filling
Yes, all seats include high quality foam, and all backing cushions and pillows come with filling.
Shipping
How long does shipping take?
Shipping takes...
Do you ship internationally?
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Other
What are your privacy and security policies?
We do not sell or share our customers' personal information with any third parties except if required to do so legally. We collect and store information about the pages viewed by our website visitors. We use this data to identify visitor behavior which will help us to improve the overall site experience.
Poseidon does collect a certain amount of information from our customers and visitors to our website. We do this for the effective running of our day-to-day business and in improving your experience on our site. We know that keeping your personal information private is very important and we do this responsibly and in accordance with Canadian law. Maintaining your confidence in us is our priority.
Protecting your information is very important to us. All transactions are secure and encrypted during checkout.